Windley Ely: Saving Millions On Workers Compensation Since 1998

Top 10 Canada Claims Processing Services Companies - 2022

The rise in call volumes and increase in medical emergencies, deaths, and business interruption claims have driven the claims processing industry to invest in advanced AI and machine learning technologies. By leveraging these, insurance companies can engage with customers faster, improve distribution, settle claims quicker, and enhance fraud detection.

Ac cording to research by, the global claims processing software market was valued at $33.9 billion in 2020 and is projected to reach $73.0 billion by 2030, registering a CAGR of 8.3 percent during the period.

The prolific growth can be attributed to claims processing software’s ability to handle every aspect of claims management on a single system, enabling easy access to customer data and improved workflow. In addition, these software help eliminate the need for manual methods, save time, and increase data accuracy.

AI -driven claims processing software used for evaluating claims can help insurance organizations reduce processing time from days to hours or even minutes. Power by AI algorithms, chatbots can not only address common queries and transactions but also understand the nature of claims and detect early warnings of fraud.

The benefits of advanced self-learning software have helped industry leaders recognize that machine-learning applications have the potential to improve the accuracy of treatment protocols and health outcomes. The combination of AI and machine learning technologies offer an innovative guiding solution that simplifies the industry, organizes data, and enhances patient safety.

This edition of Insurance CIO Outlook delivers a bird’s-eye view of the recent developments in the claims processing arena and insights into how organizations are aligning with these trends and adopting new ways to shape the future of insurance claims.

We have curated thought leadership articles from industry experts, including the Director of Claim Contact Center and Claim Handling Unit at AAA-The Auto Club Group and the Chief Digital Officer at Chubb.

We also took a deep dive into the market trends to narrow down the list of companies delivering innovative claims processing services. Equipped with innovative technological capabilities, the enlisted service providers, such as Windley Ely and Canadian Benefits Consulting Group, help transform businesses at the cloverleaf of various disruptive technologies.

We hope this edition of Insurance CIO Outlook’s claims processing service companies helps you build the partnership you and your organization need to foster an environment driven by efficient technology.

Let us know your thoughts!

    Top Canada Claims Processing Services Companies

  • Windley Ely is a leading Canadian claims management services firm. Its team combines decades of experience in workers’ compensation, absence management, and occupational health and safety. Its knowledge, resources and services enable clients to identify cost saving opportunities and implement cost saving strategies

  • Canadian Benefits Consulting Group is a forwardthinking, completely Canadian-owned firm that can help customers with all areas of employee benefits, including plan design, payroll deductions, claims adjudication, administration, and pensions

  • Adjusters International

    Adjusters International

    Adjusters International is a management consulting firm specializing in disaster recovery and commercial insurance claims. As an independent resource and partner, they correctly manage and prove any insurance claim, addressing the process with unparalleled skill, resources, and strength to collect the maximum amount for clients

  • Assured


    Assured's Claims Intelligence Platform assists customers in ingesting and augmenting structured claims data, allowing users to make better decisions. Assured allows better informed and more consistent judgments to be made quickly by integrating more than 50 external data sources and dynamically revealing the most important data points to the adjuster

  • ClaimsPro


    ClaimsPro's staff of 800+ adjusters offers its customers local knowledge and genuinely nationwide coverage as Canada's biggest independent adjusting agency. They have offices in every major Canadian city and offer adjusting services to their clients wherever they do business

  • ClaimSecure


    ClaimSecure has spent over 35 years establishing a strong reputation by delivering industry experience and tailored health claims management solutions to thousands of Canadian organizations - and they have the infrastructure to back it up

  • ClearRisk


    Risk managers utilizing ClearRisk's solution at businesses like users have achieved claims management process efficiencies, greater data quality and accuracy, better compliance, and improved company performance through effective data management and analytics capabilities

  • Healthcare Insurance Reciprocal of Canada

    Healthcare Insurance Reciprocal of Canada

    To efficiently handle and settle claims, a skilled team of claims examiners at HIROC collaborates with internal and external adjusters and lawyers. Its claims management program is intended to fulfill the demands of its subscribers for rapid and efficient service, reputation protection, fair payment of valid claims, and little workplace disturbance

  • Northbridge Insurance

    Northbridge Insurance

    Northbridge Insurance is a significant business insurer in Canada. They hope to assist businesses of all sizes by collaborating with their broker partners. They use their extensive industry knowledge to help medium and big organizations operate more safely, allowing them to worry less and focus more on possibilities

  • Wynward Insurance Group

    Wynward Insurance Group

    Wynward Insurance Group offers a diverse range of insurance products in agricultural, property, contractors, and pharmacy fields. They link customers with the most competent claims agents to begin working on any claim as soon as possible, thanks to the nationwide network of adjusters